Service Charge

Picture of PaulPaul Jepps Director - Head of Service Charge

Our Service Charge accountants are dedicated to ensuring procedures are robust, straightforward and fair. But we know it’s about much more than that. It’s about your culture, your people, your objectives, challenges and aspirations – it’s about accountants that ‘get you’!

Do your Service Charge accounts stand up?

Do your Service Charge accounts include balance sheets and relevant notes? It’s something we encourage for all our clients. Why? Issuing full accounts not only meets industry best practice but creates transparency, professionalism and trust, and leads to fewer queries from tenants.

Who we work with

Whether you’re a residential or commercial Managing Agent, Chartered Surveyor, Resident Management Company, Landlord or Housing Association, we can help. Our clients’ property portfolios include small single schedule blocks of flats, large complex developments with multiple blocks and schedules and complex mixed-use developments. Our team provides services to over 1000 developments and have decades of experience. We understand the nuances, complexities and pressures you face and we’ll support you in every way possible.

Avoiding the risks

You can significantly reduce the risk of leaseholders taking their dispute to the First Tier Tribunal for judgement if accounts are correctly prepared and reported on by using a specialist Service Charge accounting team like ours.

Raising standards

We’re ARMA partners and give technical support to the trade association to raise standards across the sector.

In 2017, we won Service Charge Accounting Firm of the Year and were highly commended in 2018 and 2019. This follows a shortlisting at the ‘NEWS ON THE BLOCK’ Property Management Awards.

Giving you ‘FORSITE’

We developed FORSITE, our own customisable workflow and query management tool, that facilitates improved planning of all upcoming work and provides complete visibility of entire portfolios. We offer this software free of charge to our Service Charge clients. Why? Because we want to make a positive difference to the way they operate.

Expect more

Don’t just settle for average – expect more from your Service Charge accountants. At Fortus, we don’t do ‘average’.  Here’s some examples of how we ‘go the extra mile’.

  • Reviewing each lease and tailoring work to the property under review, rather than samples across entire portfolios.
  • Separating Corporate Account relationships from Service Charge client accounts to give tenants assurance and comfort.
  • Specialist teams like our People Services team, to help you recruit and retain the very best people.
  • Solutions such as training for property managers and client accountants.
  • Regular client surveys to ask your opinion and improve our service.

Want to know more?

Why not contact us to find out how we can ‘go the extra mile’ with your Service Charge accounting.

“We have a strong and positive relationship with Fortus. We’ve worked with the team for years and know them to be knowledgeable and experienced in the sector, committed & importantly, flexible in meeting our needs”

Kevin Barr AIRPM Director Freemont Property Managers


If you are looking for a service-charge specialist advisor then our team can help. Call us for more information.

Email Paul

Need more info?

Still not convinced? Why not download our guide or request more information to see how we are helping service charge businesses.

Get in touch