We are Fortus. We’re business advisors and accountants. We’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.

Fortus is growing and changing at quite a pace! We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses.

Our key to achieving this is through our knowledgeable, energetic and agile team who work hard to assist our client’s businesses, helping them not only with their day-to-day business needs but also to build and deliver their business strategies, goals and ambitions.

We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve.

About the role

The Operations Executive will play a crucial role in helping to ensure the smooth and efficient running of the group’s day-to-day operations. This position supports both the operations and client service teams by managing administrative tasks, coordinating internal processes, and assisting in maintaining compliance and quality standards.

Key responsibilities

Assist Operations Manager in delivering operational efficiency, productivity and quality across all offices
Work alongside and assist other functional teams in delivering business objectives
Understand the needs and priorities of service line teams and provide operational support
Trial and implement new technologies including setup of software and training of staff
Deal with IT issues as they arise and communicate effectively with the business
Manage setup and delivery of telephone system
Onboard new team members including setup of equipment, software logins and appropriate permissions
Procurement of all operational and technological contracts, maintaining positive supplier relationships and working within budgets
Support internal process improvement initiatives and document standard office operating procedures with a focus on client experience
Maintain internal systems and databases to ensure accurate and up-to-date records
Help ensure compliance with GDPR, anti-money laundering regulations and other relevant legislation
Schedule meetings, manage calendars and coordinate internal communications
Perform ad hoc administrative duties as required by senior team members

Facilities support

Ensuring routine maintenance tasks, servicing and repairs (including premises, furniture and equipment) are managed promptly and efficiently
Ensuring appropriate arrangements for office cleaning, window cleaning and garden services are in place
Managing security of premises including alarm systems, CCTV and keyholder lists
Reviewing and implementing procedures for opening/closing up buildings
Reviewing and managing office layout and reviewing requirements for furniture/equipment in line with budget
Working with offices to ensure the budget for stationery and kitchen/bathroom supplies is managed appropriately
Working with the administration team to ensure appropriate file storage, destruction and archiving processes are in place
Ensuring appropriate arrangements for postage and printing are maintained
Keeping up to date with deadlines for rent and rates and liaising with brokers to get the best deal
Corresponding with landlords on various matters
Reviewing insurances including office, cyber and management
Managing and reviewing the relevant disaster recovery processes
Reviewing and improving facilities policies and procedures, ensuring these are adhered to across the firm
Managing office move and refurbishment projects as required

Health and safety

Managing health and safety at work requirements including monthly checks at each office
Reviewing and implementing the health and safety policy with support of Operations Manager
Working with a consultant to coordinate an annual health and safety review across all offices
Maintaining the central Health and Safety Register to ensure all required tests and maintenance are completed to timescale including boiler checks, fire alarms checks and PAT testing
Arranging fire and water risk assessments and actioning any remedial works
Arranging training for fire marshals and first aiders
Completing inductions for new team members
Carrying out DSE/workstation assessments
Ensuring all contractors adhere to H&S requirements and processes
Attending training/refresher courses and meetings as required

Person Specification

Essential:

Previous experience in an administrative or operations support role (ideally within professional services)
Strong organisational skills with attention to detail
Excellent verbal and written communication skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Ability to manage multiple tasks and priorities effectively
Professional and proactive attitude

Desirable:

Experience in an accountancy, legal, or financial services firm
Familiarity with accountancy software i.e. IRIS or CCH
Understanding of basic accountancy or bookkeeping processes

What’s on offer:

Up to £28,000 annual salary
Company bonus scheme
24 days holiday entitlement
Birthday day off
Agile working
Flexible bank holidays
Health cash plan
Employee Assistance Programme
Group Life Assurance x 3
Pension scheme (salary sacrifice)
Salary sacrifice benefits including holiday purchase, cycle to work, tech purchase
Regular social events
On-site parking
Friendly and inclusive working environment

Why join us?

At Fortus, we’re more than just a financial services firm — we’re a team that supports ambitious businesses while empowering our people to grow.
You'll help deliver forward-thinking solutions to clients across a range of sectors, supported by deep in-house expertise and a culture built on lasting relationships.
We champion diversity, inclusion, and well-being, and offer clear, tailored career paths backed by continuous learning and leadership development.
With a strong commitment to sustainability and community impact, plus agile working and meaningful rewards, Fortus offers the opportunity to thrive in a collaborative, future-focused environment.